Faige Elx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No response back

I gave my email and phone number to sign up for 15% off and the code did not work. I reached out to customer service and havent heard back yet
View full review

Preferred solution: Price reduction

Kathy G Zcu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Exchange

47brand - Exchange
Received a 49ers t shirt for x Mas and it is too small need to exchange for a bigger size, how do I go about doing that?
View full review
Pros:
  • Like the shirt but too small
Cons:
  • Too small

Preferred solution: 3 change for a bigger size

Anonymous
map-marker Smithville, Tennessee

Question about my order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
47brand - Question about my order
I need to exchange something and was gonna purchase another item, but I can't get anyone to help me. I've emailed and called. Voice-mail is always full and I'm not getting an answer how to go about the exchange.
View full review

User's recommendation: Make sure you don't have to return or exchange anything.

Sharon S Kzs

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

*** merchandise

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
47brand - *** merchandise
47brand - *** merchandise - Image 2
47brand - *** merchandise - Image 3
47brand - *** merchandise - Image 4
47brand - *** merchandise - Image 5
Ordered 2 t-shirts 09/05/23, received on 09/21/23. I washed them ONE flipping time and 95% of the emblem came off in the wash and was all over the other items! The green color was actually darker than it showed on their website. It faded a lot after washing, but not as much as my picture showsit was just my lighting.
View full review

Preferred solution: Full refund

Zaylie Siv

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bay Shore, New York

Damaged items

47brand - Damaged items
47brand - Damaged items - Image 2
The top of the hat the button is ripped. I would like to see if this could be replaced or fixed. Thank you for your help.
View full review

User's recommendation: Yes I would

Resolved
Coree Aay

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Granville, New York

Resolved: Their online ordering system is glitchy and customer service can't help.

Updated by user Feb 15, 2024

Company fixed the issue and I have been provided with apology. Filed a complaint with my bank. Returned the item.

Original review Jan 16, 2024
The phone numbers here are worthless. They never answer and you can't leave a voice mail. I ordered a size small hat. I looked carefully and it said small in my cart. When the order confirmation came through is showed a size 2x. You can't cancel an order on their website, like you can with any other modern ordering system. I emailed their customer service and the said they can't cancel an order. 8 hours later I got an email saying the order was still in progress. So they could cancel the order if they wanted to. They just don't care.
View full review

User's recommendation: Don't order from their website. Don't expect a resoulution if something goes wrong.

Valerie H Qhp

2 months have not received item and company never responds to my inquires

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ordered two items early December paid for expedited shipping. One item arrived but not in time for Christmas although I paid for this service. The other item has yet to arrive. I have sent emails inquiring and no response
View full review
Loss:
$48
Pros:
  • No pros
Cons:
  • Everything else

Preferred solution: Deliver product or service ordered

Sandra C Jwf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can’t get in touch with anyone about my order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I cant get in touch with anyone regarding my order via phone or email. This is the worse customer service Ive ever experienced. I believe this company is spam.
View full review
Loss:
$35
Cons:
  • Cannot get in contact with the company

Preferred solution: Full refund

User's recommendation: Do not buy from this company

Graylin Nyy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order 326****

I cant contact them mailbox full. They sent wrong size and I just need an exchange. Ive also contacted my credit card company.
View full review
Loss:
$98
Pros:
  • Nice products
Cons:
  • Cant get in touch with customer service

Preferred solution: Exchange for corrected size

User's recommendation: Careful when ordering and make sure you don’t need to contact them

Anonymous
map-marker Philadelphia, Pennsylvania

Return item question

I did get my answer about my return. It was a quick response. I'm very happy how my question was handled so quick. I do like the quality of your clothes. Thanks Cheryl
View full review
Ezariah Khz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Phoenix, Arizona

It is okay. I asked Amex to get a refund from you. All I wanted was a return label to send wrong product back to you.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Cannot get through on your phone for 48 hours. Got wrong hat. Ordered fitted not adjustable. Wanted to wear to NLCS. WANT MAILING LABEL TO RETURN FOR FITTED. IF you CANNOT COMPLY I WILL DISPUTE CHARGE WITH MY CREDIT CARD COMPANY.
View full review

User's recommendation: Make sure you get right merchandise. Impossible to return their mistake.

Anonymous
map-marker Chicago, Illinois

My order got messed up on the computer and I was double charged for two items instead of one

So my initial item was ordered on day of 15 percent discount. Then another order showed up for 2 hoodies, not 1. Totaling over 300.00. I thought I canceled it and reordered one but they did not give me the discount. One or both of these charges are on my credit card. I called and got message all agents are busy. Leave a message and I would get a callback. Havent heard from anyone via email or phone. I need to get this straightened out and charges off my bill. PLEASE CALL ME AT 773-631-**** or cell at 773-315-****. It is a Black Hawk hoody. I am Marlene. ASAP. Thank you.
View full review
Anonymous
map-marker Richmond, Virginia

This is the the Absolute WORST. Do NOT Please these people think it’s fun and probably sit and laugh at all the negative feedback they have no intentions of helping or shopping anything the email

BEYOND UPSET BEYOND FRUSTRATED CAN NOT BELIEVE PEOPLE OUT THERE Thinks its FUN TO DO THIS TO PEOPLE I THOUGHT THIS WAS ANN-OUTSTANDING BUSINESS JOKES ON ME NEVER EVER SHOULD I HAVE ORDERED WOTHOUT READIND. Why WOULD PEOPLE WANT TO RUIN KIDS CHRISTMAS ALL MY SON WANTS IS WHAT I ORDERED GOT SCAMMED NOW I HAVE FIGURE OUT JOW THESE MASSHOLES ARE GONNA EXPLAIN TO HIM THEY SCREWED IT UP IM NOT BREAKING HIS HEART THEY WILL BE TELLING HIM WHY THEY CRUEL INDIVIDUALS. KARMA WILL COME AROUND
View full review

User's recommendation: Do NOT ORDER RUN RUN fast

Anonymous
map-marker Doylestown, Pennsylvania

Shirt was too small

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I ordered a certain shirt but instead they sent a different one but I actually liked the light gray tarheels shirt I received but it was too small I did want a refund I just wanted the same shirt I was accidentally sent but the right size 2xx but I couldnt seem to get in touch with anyone their customer service was nonexistent
View full review
Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Gainesville, Florida

Customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
47brand - Customer service
The worst customer service Ive ever dealt with. Wont purchase anything from them again. Dont buy fro them.
View full review
Jeff B Tlv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ostrava, Moravian-Silesia

Can’t get anyone to explain how to redeem my points earned for another product

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
They do not answer the phone number given and no way to get an answer to my problems, seems like they dont appreciate my continued business!
View full review
Pros:
  • Good products
Cons:
  • No customer service

Preferred solution: Apology

User's recommendation: Good luck getting any help from this 47 brand company!!!

About

Summary

47brand is an apparel label that was founded Dangelos brothers in 1947. Nowadays, the family business is a trusted partner of 4 professional sports leagues in the US including NFL, MLB, NHL, and NBA. 47brand has clothing for men and women such as tanks, pants, sweatshirts, jackets, and T-shirts. Kids’ product line of 47brand offers a selection of headwear, tees as well as sweatshirts. The choice of gift cards at 47brand present $25 to $200 offers to shop at the store. At flat shipping rates, 47brand ships purchases using FedEx, SmartPost, and Ground etc.

47brand reviews and complaints

47brand is ranked 661 out of 4780 in Footwear and Clothing category

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article